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Repairs
Normal wear and tear repairs are free of charge within the first 30 days. After the first 30 days of normal wear and tear, a $20/hour repair fee will be assessed for the repair work. Shipping charges on all repairs are the responsibility of the customer.
If you need a repair on an Alone Star Jewelry purchase, please send the piece to:
Alone Star Jewelry
Attn: Repairs
16022 Rainbow Lake Rd
Houston, TX 77095-4050
Repairs on Jewelry not purchased from Alone Star Jewelry:
If you need a repair on jewelry that was not purchased from us, please contact us at (832) 330-8613 and we will try to assess whether we can make the repair for you or not. If we agree to perform the repair, we will contact you with an estimate once we receive the jewelry.
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